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Dear player, thank you for your feedback. Could you please describe your problem in details and provide a screenshot (if possible), that may help us to identify the problem, and fix the problem faster.

Not Specific Describe

Make sure that your hardware meets the following requirements:-1. At least 10G free space.-2. CPU: Intel i5 6400 and above, AMD Ryzen 5 1400 and above, if you are using a laptop, low voltage versions are not recommended.-3. Memory: 8GB and more.-4. Operating system: win7 and above.-5.NVIDIA GTX660 / AMD 7850 and above.&nbsp;If the hardware already meets the requirements but there are still FPS problems, please try to reinstall GameLoop to a faster hard drive and upgrade DirectX.

FPS Too Low

Dear player, thank you for your feedback. Please try the following steps: -1. Disable redundant recording and output devices. -2. Try uninstall and reinstall GameLoop.Please feel free to contact us if problem still persists.

Can’t Listen or Speak in the Game

Dear player, thank you for your feedback. GameLoop&#x27;s network acceleration function is in the Beta testing stage and has not yet been opened for use. Stay tuned.

Accelerator Not Available

Dear player, thank you for your feedback. Please try the following steps: 1. Open the Taskmanager 2. Go to Details Tab 3. Close AndroidEmulator.exe 4. Exit the Gameloop Tray Icon 5. Run the Gameloop in admin mode againPlease feel free to contact us if problem still persists.

Stuck on Installing

Dear player, thank you for your feedback. GameLoop&#x27;s network acceleration function is in the Beta testing stage and can&#x60;t be operated and used normally, so it may not reduce the frequency of pings.

Accelerator Not Reducing PING

Your current version is not the latest version and will not work properly.If you need to switch versions, please uninstall GameLoop first, and reinstall from: https://www.gameloop.com

Version Error

Dear player, thank you for your feedback. We DO NOT recommend you to use of any kind of VPN which may leads to ingame ban. Please note that once you have been banned in game, we will not be able to help you unblock it.

VPN Use

Dear player, thank you for your feedback. The current Google service is not stable on the simulator, the optimization is in process. Please try again late.

Google Play Services Don’t Work

Dear player, thank you for your feedback. Please update the Google installer in GameLoop and run the Google Installer to upgrade.

4.20th Google Play Version Too Low

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Explore exclusive news, guides, FAQs, how-to about mobile game on PC from developers, gamers, streamers, and more in GameLoop blog.

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